A Legal Disclaimer

The information provided on this website is for general informational purposes only. While we strive to ensure that all content is accurate and up to date, we make no guarantees or warranties, express or implied, about the completeness, accuracy, reliability, or availability of the website or the information, products, services, or related graphics contained herein.

By using this website, you acknowledge and accept that any reliance you place on such information is strictly at your own risk. We shall not be held liable for any loss or damage, including but not limited to indirect or consequential loss or damage, arising from the use of this website or any information contained within it.

All personal data collected is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR). For more information on how we collect, use, and protect your data, please refer to our Privacy Policy.

We reserve the right to modify the content and policies of this website at any time without prior notice.

Shipping Policy - The Basics 

We ship orders within the European Union in accordance with EU consumer protection laws.

Processing Time
All orders are processed within [1–3] business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.

Shipping Times and Methods
Shipping times vary depending on your location and selected delivery method at checkout. Estimated delivery within the EU is typically between 14–21 business days. Delays may occur due to unforeseen circumstances beyond our control.

Shipping Costs
Shipping fees are calculated at checkout and are clearly displayed before finalizing your purchase. Free shipping may apply on orders over a certain amount, as indicated on our website.

Delivery & Risk Transfer
In line with EU regulations, the risk of loss or damage to the goods transfers to you only when you or a third party designated by you (other than the carrier) has physically received the goods.

Delivery Issues
If a delivery is delayed or lost, please contact us as soon as possible. We are committed to resolving issues in compliance with applicable EU regulations. If goods are not delivered within 30 days, you are entitled to cancel the purchase and request a full refund, unless otherwise agreed.

Damaged or Incorrect Items
If you receive damaged or incorrect items, please notify us within 14 days of delivery. We will arrange for a replacement or refund in accordance with your consumer rights.

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contact: info@archlamps.shop